Terms of Service

Effective Date: March 31, 2026

Last Updated: March 31, 2026

These Terms of Service ("Terms") govern your use of the Not Blossom platform, including the website at notblossom.com, mobile applications (iOS and Android), and all related services (collectively, the "Service"). The Service is operated by Not Blossom ("we," "us," or "our"). Not Blossom is currently operated by its founder. Incorporation in the State of Delaware, United States, is in progress. Upon incorporation, this section will be updated with the registered entity details.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account or using any part of the Service, you confirm that:

You have read, understood, and agree to these Terms.
You are at least 18 years of age.
You have the legal capacity to enter into a binding agreement.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

Not Blossom provides an AI-powered nutrition and diet generation platform. The Service includes:

Personalized diet plans generated by artificial intelligence based on your profile, preferences, and health data.
Body composition tracking via Bluetooth Low Energy (BLE) connected smart scales and other compatible devices.
Conversational AI assistant for nutrition-related guidance and plan adjustments.
Web and mobile applications for accessing your plans, tracking progress, and managing your account.

The Service is designed for general wellness purposes and is not a medical service. See Section 5 for important disclaimers.

3. Account Registration and Authentication

3.1 Account Creation

To use the Service, you must register an account using a valid email address. You agree to provide accurate and current information during registration.

3.2 Authentication

We use one-time passcode (OTP) authentication exclusively. When you sign in, a unique code is sent to your registered email address. There are no passwords.

You are responsible for:

Maintaining access to the email account associated with your Not Blossom account.
Keeping your authentication codes confidential and not sharing them with others.
All activity that occurs under your account.

If you suspect unauthorized access to your account, contact us immediately at legal@notblossom.com.

3.3 One Account Per Person

Each account is for a single individual. You may not create multiple accounts or share your account with others.

4. Subscriptions and Payments

4.1 Subscription Plans

Access to the Service requires a paid subscription. Available plans and pricing are displayed on the Service at the time of purchase.

4.2 Payment Processing

All payments are processed by Stripe, Inc. ("Stripe"). By subscribing, you agree to Stripe's Terms of Service and Privacy Policy. We do not store your full payment card details on our servers.

4.3 Auto-Renewal

Subscriptions renew automatically at the end of each billing cycle (monthly or annual, depending on your plan) unless cancelled before the renewal date. You will be charged the then-current rate for your plan at each renewal.

4.4 Cancellation

You may cancel your subscription at any time through your account settings. Upon cancellation:

Your subscription remains active until the end of the current billing period.
You will not be charged for subsequent billing periods.
No partial refunds are issued for unused time in the current billing period.

4.5 Refunds

Refunds are handled on a case-by-case basis. If you believe you are entitled to a refund, contact us at legal@notblossom.com within 14 days of the charge. We are not obligated to issue refunds except where required by applicable law.

4.6 Price Changes

We may change subscription prices with at least 30 days' notice. Price changes take effect at the start of your next billing cycle after the notice period. Continued use of the Service after a price change constitutes acceptance of the new price.

5. AI-Generated Content Disclaimer

5.1 Not Medical Advice

The diet plans, nutrition recommendations, and any other content generated by our AI are not medical advice. The Service does not diagnose, treat, cure, or prevent any disease or medical condition.

5.2 Consult a Healthcare Provider

Before starting any diet or nutrition program, you should consult a qualified healthcare professional, especially if you:

Have any medical condition (diabetes, heart disease, kidney disease, eating disorders, etc.).
Are pregnant or breastfeeding.
Take medication that may interact with dietary changes.
Have food allergies or intolerances not fully captured in your profile.

5.3 No Guarantee of Results

AI-generated plans are based on general nutritional principles and the data you provide. We make no guarantees regarding weight loss, health improvements, or any specific outcome. Individual results vary based on factors beyond our control.

5.4 Accuracy Limitations

AI systems can produce errors. Nutritional values, portion sizes, and dietary recommendations may contain inaccuracies. You are responsible for verifying any information that is critical to your health or safety.

6. Connected Devices

6.1 BLE Smart Scales

The Service integrates with Bluetooth Low Energy (BLE) compatible smart scales to collect body composition data, which may include weight, body fat percentage, muscle mass, bone mass, water percentage, and related metrics.

6.2 Data Accuracy

Body composition measurements from consumer-grade smart scales are estimates and may vary based on hydration, time of day, device calibration, and other factors. We do not warrant the accuracy of data collected from third-party devices.

6.3 Device Compatibility

We support specific BLE scale models as listed on our website. We are not responsible for compatibility issues with unsupported devices, nor for malfunctions of third-party hardware.

6.4 Data Collection

By connecting a device, you consent to the transmission and storage of your body composition data as described in our Privacy Policy.

7. User Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and share your personal data, including:

Account information (email address).
Health and body composition data.
AI conversation history.
Usage analytics.

Data is stored on Amazon Web Services (AWS) infrastructure located in the United States (US East region). By using the Service, you consent to the transfer and processing of your data in the United States, subject to applicable data protection laws.

For users in the European Economic Area, data transfers are governed by appropriate safeguards as described in our Privacy Policy.

8. Intellectual Property

8.1 Our IP

The Service, including its software, AI models, algorithms, designs, text, graphics, and other content, is owned by or licensed to Not Blossom and is protected by intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes during your active subscription.

8.2 Your Content

You retain ownership of any content you submit to the Service (profile data, preferences, feedback). By submitting content, you grant us a worldwide, royalty-free license to use it for the purpose of providing and improving the Service.

8.3 AI-Generated Plans

Diet plans and recommendations generated for you are provided for your personal use only. You may not redistribute, sell, or commercially exploit AI-generated content from the Service.

9. User Conduct and Acceptable Use

You agree not to:

Use the Service for any unlawful purpose.
Provide false or misleading health information in your profile.
Attempt to reverse-engineer, decompile, or extract source code from the Service or its AI models.
Interfere with or disrupt the Service's infrastructure.
Scrape, crawl, or use automated tools to extract data from the Service.
Share, resell, or sublicense your account or any content from the Service.
Attempt to bypass authentication mechanisms or access other users' accounts.
Use the Service to generate content for competing products or services.

We reserve the right to suspend or terminate accounts that violate these terms without notice.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

Not Blossom, its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
We are not liable for any health outcomes, adverse reactions, or injuries resulting from following AI-generated diet plans or relying on body composition data from connected devices.

These limitations apply regardless of the theory of liability (contract, tort, strict liability, or otherwise).

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO:

Merchantability — We do not warrant that the Service is fit for any particular purpose.
AI Accuracy — We do not warrant that AI-generated plans are accurate, complete, or suitable for your individual needs.
Health Outcomes — We do not warrant any specific health results from using the Service.
Availability — We do not warrant uninterrupted or error-free access to the Service.
Device Data — We do not warrant the accuracy or reliability of data from third-party BLE devices.
Security — While we implement reasonable security measures, no system is completely secure. We do not warrant that the Service is free from vulnerabilities.

12. Termination

12.1 By You

You may close your account at any time by contacting us at legal@notblossom.com or through your account settings. Cancellation of your subscription does not automatically delete your account or data; see our Privacy Policy for data retention and deletion requests.

12.2 By Us

We may suspend or terminate your account at any time, with or without cause, including but not limited to:

Violation of these Terms.
Fraudulent, abusive, or illegal activity.
Extended inactivity.
Discontinuation of the Service.

If we terminate your account without cause, we will provide a pro-rata refund for any prepaid subscription period.

12.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections 5, 8, 10, 11, and 13 survive termination.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws provisions.

Any disputes arising from or related to these Terms or the Service shall be submitted to the exclusive jurisdiction of the state and federal courts located in the State of Delaware, United States.

For users residing in the European Union, nothing in these Terms affects your rights under mandatory consumer protection laws of your country of residence.

14. Changes to Terms

We may update these Terms from time to time. When we make material changes:

We will update the "Last Updated" date at the top of this page.
We will notify you by email or through the Service at least 30 days before the changes take effect.
Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

If you do not agree to the updated Terms, you must stop using the Service and cancel your subscription before the changes take effect.

15. General Provisions

Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Not Blossom regarding the Service.
Waiver. Our failure to enforce any provision does not constitute a waiver of that provision.
Assignment. You may not assign your rights under these Terms. We may assign our rights to a successor in connection with a merger, acquisition, or sale of assets.

16. Contact Information

If you have questions about these Terms, contact us at:

Email: legal@notblossom.com
Operator: Not Blossom (incorporation in Delaware in progress)